Track your DHL shipments and get a rate quote on WhatsApp. By continuing to use this site without changing your settings, you consent to our use of cookies. Ring up DHL customer services and ask what the hold is. Contact Us, Track Your DHL Parcel Online Now. Even worse I had to go via a very convoluted route to actually speak to someone, kept on hold for a good ten to fifteen minutes Sales answered on the third ring, what a shocker, so now off to find out if the seller has actually sent my stuff. Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding. Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises. The customer care service is extremely strong here. Live Service Updates. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Our network includes over 220 countries. Or repeat "operator" or "agent;" say "I would like to speak with a human being." F**tball League has its O's back where they belong. Most DHL Lockers are accessible 24 hours a day. Get in Touch. You can file a complaint with the sender, which could be the customer service department of the online store where you placed your order. No matter where you are shipping within our global network, we want to exceed your international shipping needs. For other enquiries, or to contact DHL about the service on offer, utilise the table below where you will find a range of contact numbers for a number of different departments. What Documents Do I Need? If you are willing to talk to a real person in FedEx you can talk at the live session. DHL Contact Numbers. Rearrange A Delivery. Business Support. At DHL Express we are committed to providing high quality service and we strive to get it right the first time, every time! Say "I would like to speak to a person". By dialling 1-800-463-3339 you can reach out to the respective automated service and directly talk to the customer service agent at FedEx. They will ensure that your complaint is dealt with by us. Call on the phone if you wish to speak to a person at DHL. A DHL Locker is a yellow wall with lockers. To speak with a DHL Express Customer Service Representative in another country, please select a country from the drop down menu and click “Go” to receive the local contact information. It's a simple and easy way for you to send and pick up parcels yourself. Learn more about cookies, how we use them and how to change your cookie settings. Messages 5,096 Add +1-480-418-5011 to your WhatsApp contacts Message: “Track my package” or “Get a rate quote” We use cookies on this site to provide functionality, and for analytical and advertising purposes. If it's coming from the US almost certainly they need the customs declaration from you and to pay import duty etc Possible the US firm didn't do the commercial invoice properly either. Possible also if it's a month and you haven't spoken to them it's probably gone back to the sender. You don’t even have to set up an account for parcel delivery with DHL by phone. What can I do? MyDHL+ Guides and Tips. Helpful guides and tips for using MyDHL+ . Watch how your package travels with DHL and learn how we can help you with each step of the journey. Get information and advice about the documents needed to accompany your shipment. With DHL, international and UK parcel delivery couldn’t be easier. Hugh Jarse.